FAQs
| TIME | COST |
| 0-59 mins | No Charge |
| 1hr + | 1 Full Day Charge |
As a result of these extra charges any additional charges eg Child Seat, GPS, Excess Reduction option are calculated at 1 full day’s charge.
If the call out is for a problem not inherent to the vehicle eg. Locked keys in the vehicle, changing a flat tyre, flat battery due to accessories left on etc, a $200.00 Roadside Assistance Fee is applicable.
There is no charge should the problem be inherent to the vehicle eg. Mechanical issues.
We offer a Premium Roadside Assistance Cover at $6.50 per day which waives the $200.00 call out fee. Please note: Towing is not covered.
For both locations all drivers of the vehicle will need to be present and provide a valid full driver’s license and credit/debit card in their own name. All drivers must be 21 < 25 years of age with licence. Drivers with an overseas licence must provide their country license and international license.
If customer holds a credit/debit card there will be a refundable deposit of $200.00.
Sydney Location -In order to pick up the car, domestic (Local NSW ) renters must present the following documents: valid driver license, credit or debit card on a main driver’s name, proof of home address (e.g. Utility bill), that is valid for at least 2 months before the pick up date. And the bond will be $1000.
Bond will refund after 7 days from the return date by deducting tolls and admin charges of $1.99 per trip.
A cleaning fee of $200 is applicable should the vehicle be returned in a state other than which it was rented out in, and cleaning above YesDrive’s standard practices is required. Eg pet hair, sand or smoking in the vehicle.
I have retuned my car, when will I get my bond back?
Bond will refund after 7 days from the return date by deducting tolls and admin charges. Depending on the bank it may take up to 5 business days to release the funds.
We take a bond of $500 if you rent from Sydney airport and from Hobart airport $200 deposit.Bond will refund after 7 days from the return date by deducting tolls and admin charges.Depending on the bank it may take up to 5 business days to release the funds.
For local residents who rent from Tasmania or from Sydney we do require three forms of Identification including current drivers licence,Bank card either debit or credit card and a utility bill not more than 3 months old proofing the current residential address.
