For both locations all drivers of the vehicle will need to be present and provide a valid full driver’s license and credit/debit card in their own name. All drivers must be  21 < 25 years of age with licence. Drivers with an overseas licence must provide their country license and international license.

Local renter policy applies: valid driver license, credit or debit card on a main driver’s name, proof of home address (e.g. Utility bill), that is valid for at least 2 months before the pick up date.

For local residents who rent from Tasmania or from Sydney we do require three forms of Identification including current drivers licence,Bank card either debit or credit card and a utility bill not more than 3 months old proofing the current residential address.

We take a bond of $1000, unless you have purchased an excess reduction package. Bond will be refunded after 7 days from the return date by deducting tolls and admin charges. Depending on the bank it may take up to 5 business days to release the funds.

Please note that our first time local renter policy applies.

All toll charges incurred during your rental period, including a administration fee of $2.80 per toll entry, will be deducted from your bond. The remaining bond balance will be refunded within 7 days after vehicle drop-off.

If the call out is for a problem not inherent to the vehicle eg. Locked keys in the vehicle, changing a flat tyre, flat battery due to accessories left on etc, a $200.00 Roadside Assistance Fee is applicable.

There is no charge should the problem be inherent to the vehicle eg. Mechanical issues.

We offer a Premium Roadside Assistance Cover at $6.50 per day which waives the $200.00 call out fee. Please note: Towing is not covered.

If you’re involved in an accident, you will be required to pay the applicable excess amount based on your selected protection package:

• Package A: $5,400
• Package B: $700
• Package C: $0

If Package A is chosen, a repair management fee will also apply, ranging from $65 to $250, depending on the complexity of the repairs. These fees cover administrative and handling costs related to the accident.

Bond will refund after 7 days from the return date by deducting tolls and admin charges of $2.80 per trip.

The hirer is fully responsible for paying any fines or penalties incurred during the rental period.
If YesDrive receives an infringement notice, an administration fee of $66 per notice will apply, in addition to being liable to pay for the fine itself.

A cleaning fee of $200 is applicable should the vehicle be returned in a state other than which it was rented out in, and cleaning above YesDrive’s standard practices is required. Eg pet hair, sand or smoking in the vehicle.

I have retuned my car, when will I get my bond back?

Bond will refund after 7 days from the return date by deducting tolls and admin charges. Depending on the bank it may take up to 5 business days to release the funds.

Vehicle will be provided with full tank of fuel. Customer must return the vehicle full of fuel.

Failing to return with a full tank of fuel will incur you fuel service fee of $4 per litre.