YesDrive-logo
4.8 ★ ★ ★ ★ ★
Based on 397 reviews

FAQs

You will be picked up from the Airport and drop off at the end of your rental for free as part of our service. You will not get charged for this service.
YesDrive car rentals will only hold the car for you for 2 hours than your original reservation time unless you make the deposit or inform us earlier if you are running late.
By way of explanation, rental days consist of consecutive 24 hour periods starting at the time of commencement of rental indicated on your Rental Agreement. We also have in place a 59 minute Grace period before any extra charges are raised. This means that extra hour’s charges are calculated as follows, past the commencement of rental time:-

TIME COST
0-59 mins No Charge
1hr + 1 Full Day Charge

As a result of these extra charges any additional charges eg Child Seat, GPS, Excess Reduction option are calculated at 1 full day’s charge.
If the call out is for a problem not inherent to the vehicle eg. Locked keys in the vehicle, changing a flat tyre, flat battery due to accessories left on etc, a $200.00 Roadside Assistance Fee is applicable. There is no charge should the problem be inherent to the vehicle eg. Mechanical issues. We offer a Premium Roadside Assistance Cover at $5.00 per day which waives the $200.00 call out fee. Please note: Towing is not covered.
All drives of the vehicle will need to be present and provide a valid driver’s license and credit/debit card in their own name. All drivers must be over 25 years of age with full licence.Drivers with an overseas licence must provide their country license and international license. If customer holds a debit card there will be a refundable deposit of $200.00
We take a bond of $200.00 if you provide a debit card. If you pay the bond by cash you will get that back upon return by cash. If you pay the bond by card we will refund back to your card. Depending who you are bank with it may up to 5 business days to release the bond.
A cleaning fee is applicable should the vehicle be returned in a state other than which it was rented out in, and cleaning above YesDrive’s standard practices is required. Eg pet hair, sand or smoking in the vehicle
First contact the police to complete an accident report and inform YesDrive car rentals on 0362775956 if there is an accident. If any breakdown happens call YesDrive car rentals and then we will arrange roadside assistance for you.
YesDrive car rentals can provide child safety seats at an additional cost. Prior to your rental reservation please notify our friendly staff that you require a child safety seat.
Yes you can have a GPS. Please make sure you book with it. If you walk in without a booking for a GPS it is subject to availability.
Vehicle will be provided with full tank of fuel. Customer must return the vehicle full of fuel. If the vehicle is returned without full of fuel there will be a refuelling surcharge of $15.00 in addition to the fuel refuel charge.